Privacy Policy
At Teas of Darjeeling, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit or shop on our website, we may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment-related details (processed securely via third-party payment gateways)
Non-Personal Information
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Browser type and device information
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IP address
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Pages visited and time spent on the website
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Cookies and usage data
How We Use Your Information
We use the collected information to:
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Process and fulfill your orders
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Communicate order updates, confirmations, and support responses
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Provide customer service and respond to enquiries
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Improve website functionality and user experience
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Send promotional emails or offers (only if you opt in)
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Prevent fraud and ensure secure transactions
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only with:
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Trusted service providers (payment gateways, logistics partners)
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Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and only for necessary services.
Payment Security
All payments on our website are processed through secure, trusted payment gateways. We do not store or have access to your credit/debit card details or sensitive financial information.
Cookies Policy
Our website uses cookies to:
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Enhance browsing experience
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Understand website traffic and usage patterns
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Remember user preferences
You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or alteration.
While we strive to use commercially acceptable means to protect your information, no method of online transmission or storage is 100% secure.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or updates to your information
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Request deletion of your personal data (subject to legal obligations)
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Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
We recommend reviewing this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: support@teasofdarjeeling.com
Business Name: Teas of Darjeeling