Contact Us
Reach Out To Us
We’re here to help you enjoy the finest authentic Darjeeling teas. Whether you have a question about our teas, need help with an order, or want recommendations, our team is happy to assist you.
Sales & Enquiry
Our sales team is here to help you choose the right Darjeeling tea based on your taste preferences, brewing needs, or gifting requirements.
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Email: sales@teasofdarjeeling.com
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Timing: Monday to Friday, 9:00 AM – 6:00 PM IST
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Saturday: 10:00 AM – 4:00 PM IST
Support
Our support team ensures a smooth and reliable shopping experience—from order placement to delivery.
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Email: support@teasofdarjeeling.com
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Order Support: Order tracking, shipping, and delivery queries
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Timing: Monday to Saturday, 9:00 AM – 7:00 PM IST
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Sunday: 10:00 AM – 2:00 PM IST (Limited support)
Frequently Asked Questions
What makes Teas of Darjeeling different from other tea sellers?
We source our teas directly from tea gardens in Darjeeling, including Mim Tea Estate. There are no middlemen, ensuring freshness, authenticity, and fair pricing.
How do I choose the right tea for me?
You can reach out to our sales team for personalized recommendations based on flavour preference, caffeine level, or tea type—Black, Green, White, or Oolong.
Are your teas 100% authentic Darjeeling?
Yes. All our teas are pure, original Darjeeling teas, sourced directly from estates and carefully packed to preserve freshness and aroma.
What is your shipping policy?
We ship across India. Orders are usually dispatched within 24–48 hours. Delivery timelines may vary based on location.
How can I contact you for order-related issues?
For any order-related queries, you can email our support team with your order ID, and we’ll assist you promptly.